Orders & Payment
1. Is Cash On Delivery Available?
Yes, we do provide COD option with and additional charge of Rs 75.
2. How do I know if my order was placed successfully?
· Once you successfully place your order, you will receive a confirmation email & SMS/WhatsApp with details of your order and your order ID.
· You’ll receive another email & SMS/ WhatsApp once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
· However for Cash on delivery order, we will review your order first, without confirmation from your end we won’t process the order. We reserve all rights to cancel an unconfirmed order after a week or so.
3. How do I cancel the order, I have placed?
Orders can be cancelled only before dispatching the product.
For cancelling the order before shipment, you can drop a mail at firstname.lastname@example.org (mention order ID).
In case there is a failure in payment, please retry and keep the following things in mind:
-Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
-If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at email@example.com .
4. Do you take Bulk orders / Customise Product?
Yes, we absolutely do. You can email us with your order and design details at firstname.lastname@example.org . We’ll also try and work out a discount for you, depending on the quantity of your order.